01
Data Collection Practices
We collect personal data such as names, email addresses, and usage data to facilitate our services and improve user experience.
The categories of data collected depend on how users interact with our services.
Privacy Policy Overview
This privacy policy outlines how we handle personal data collected through our services.
Policy guidance
This introductory summary is provided to help readers navigate the sections that follow.
Use of information
Handled under this policy framework
User rights
Requests and access options are described below
Support channel
Contact Information
Email
Phone
+1 902-346-4515
Address
122 Sedgemount Drive, Scarborough ON M1H 1X9
General Inquiries
02
Sources of Data Collection
We gather data from user inputs during registration, course participation, and chatbot interactions.
Data is received directly from users or generated through service interactions.
03
Types of Cookies Used
We use essential cookies for functionality and analytical cookies for performance tracking.
Cookies vary by purpose and may be session-based or persistent.
04
Cookie Management
Cookies are utilized to enhance user experience and analyze site usage.
Users may adjust cookie preferences through browser settings at any time.
User Rights
User Rights
Users have rights regarding their personal data, including access, correction, and deletion.
Rights may be subject to legal limitations in certain circumstances.
Requests
Exercising User Rights
Users may submit requests to exercise their rights regarding personal data processing.
We respond to verified rights requests within the timeframe required by law.
Data Retention
Data Retention Practices
We retain personal data only as long as necessary to fulfill the purposes outlined in this policy.
Retention periods are reviewed periodically and data is deleted when no longer necessary.
Policy Updates
Policy Updates
We will notify users of significant changes to this policy via email or site notifications.
Material changes to this policy are communicated through appropriate channels.
Purpose of use
Purposes of Data Processing
We process personal data to provide services, improve user experience, and comply with legal obligations.
Processing is limited to the purposes described in this policy.
Third-party sharing
Data Sharing with Partners
We may share data with service providers who assist in delivering our services under strict confidentiality.
Third parties receiving data are bound by confidentiality obligations.
Legal basis
Legal Disclosures
We may share personal data with law enforcement or regulatory bodies as required by law.
Disclosure to authorities occurs only when required by applicable law.